Frequently Asked Questions from Federal Agencies

Here are the links to answers to the most common questions we are asked:

Immigration: We can help with immigration petitions, adjustments of status, naturalization and non-immigrant petitions that have been delayed or lost.

• Do you need to schedule an appointment with U.S. Citizenship and Immigration Services (USCIS)? Use InfoPass to make an appointment online.
• Are you wondering when an immigrant visa will become available to you or a family member? You can find out by reviewing the State Department’s Visa Bulletin.
• Do you need to find out how to file an application with USCIS? Go to Forms and Fees on the USCIS website.
• Do you have other general questions about immigration and naturalization? Find an answer on the USCIS Frequently Asked Questions page.

Social Security and Medicare: We can help you with determining Social Security benefits, as well as Supplemental Security Income (SSI) and Medicare eligibility.

• Do you want to know if you qualify for disability and SSI? Use Social Security’s Screening Tool to check if you do.
• Do you need information on how to apply for Medicare? Go to the Medicare Frequently Asked Questions page.
• Do you have other general questions about social security services and benefits? Find an answer on SSA’s Answers to Your Questions page.

Passports: We can help you expedite your passport application in an emergency, report lost passports, and monitor overseas travel restrictions.

• For general questions regarding the State Department’s Bureau of Consular Affairs passport services, see the State Department’s Frequently Requested Information page.

Taxes:We can provide you with federal tax-related information.

• Do you need assistance filing for your returns or have questions regarding back taxes? Contact your local Taxpayer Advocate’s office.

For a list of other federal government Web sites, click here.

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